Thought Before Action - IT ConsultingMethodologyOur business organization is based on the best master school case studies that create structures for success. Our management team set up operational teams are the Helpdesk to guarantee that each client works with a talented group of IT specialists that together share knowledge and experience with each client’s infrastructure. Yet, not team is overwhelmed because of the finite scope of each team’s workload. Each team has a supervisor and several levels of skill’s specific experts. This allows the teams to have a centralized work-flow and a decentralized idea creation. Thus the benefits the client derives can not be replicated in other work environments.
How Is Thought Before Action Acheived?There is a reason that only 1 out of 5 IT projects is deemed to be successful by the client. According to US budget, 66% of IT projects were considered "at-risk" in 2009, a staggering figure. According to Roger Sessions, a noted author and expert on complexity, the culprit is increased complexity, increased functionality, and deeper interactions between systems. We now working in a business environment where even small business networks are complex enough to demand planning, foresight, forethought, and a project management attitude toward almost any solution. Project Management for HelpdeskThis is the attitude and a process by which we organize our work-flow and our Helpdesk. We approach every solution as a process to be planned, monitored, executed according to a schematic, and supervised by a manager. Our process concludes with a quality assurance assessment of every task on the Helpdesk. This approach is a very robust solution to the complexity problems that now exist. Other IT providers use a project planning and execution process only for large projects. We, at TTIG, have incorporated it in our daily function.
The results speak for themselves. Our client attrition rate is extremely low is mostly due to changes in client’s business. We have doubled in size every year for the past 3 years. The benefits of planning and managing every task can not be understated for clients that have a serious and large opportunity cost to IT network inefficiency and downtime.
|
Feb, 04 2013
How to Choose the Right IT Cloud Vendor for Your Business
Dec, 21 2012
Should Small Businesses use Cloud Computing?
Oct, 23 2012
IT Support Services Best Practice
Oct, 05 2012
IT Consulting Tip: Why Your Business Should Take Security Seriously
Aug, 16 2012
IT Consulting Tip: Want to Avoid Identity Theft? Choose Your Password Wisely
Aug, 07 2012
Should you Choose an IT Consulting Company Based on Price Alone?
Jul, 27 2012
Top 3 Ways to Back-up Your Data
Jun, 11 2012
Why Chrome OS Will Dominate the Market
May, 30 2012
New Advances in Cloud Computing
Apr, 02 2012
How to Select an Appropriate IT Provider
Mar, 27 2012
Mar, 19 2012
Accidental IT Worker - Does Your Office Have One?
Mar, 15 2012
Oct, 31 2011
Benefits of Using IT Support Company on a Flat Rate
Sep, 09 2011
Finding Computer Support Company for Nursing Facility
Sep, 07 2011
vSphere 5 Is VMware's Jump into Data Storage Virtualization
Aug, 17 2011
Bomgar Analysis and Review at TTIG
Jul, 22 2011
What Do You Know About Your Backup?
Jul, 22 2011
Geopolitical Inputs Into Cloud Computing Decision
Mar, 08 2011
A Popular Hosting Company, Codero, is Attacked With a DDoS From China
Feb, 13 2011
Stuxnet. A War Among Nations – Why Should IT Managers Care?
Aug, 11 2010
AT&T and Verizon Design New Payment System to Compete with Credit Cards
Jul, 11 2010
Will The Perfect Citizen Protect?
Jul, 04 2010
Copper T1 Is One Way To Go, Microwave Wireless Is Another!
Jun, 24 2010
Don't Jump for the iPhone 4 Until You Look At Droid X
Jun, 20 2010
Jun, 09 2010
Microsoft and Adobe Release Critical Security Patches
Feb, 08 2010
Annoying explorer.exe taking up CPU fix
Feb, 07 2010
Biggest Mistakes Companies Make in Selecting an IT Provider or IT Company
Jan, 26 2010
Google Chrome Is Fast and Now Has Bookmark Sync and Extensions
Jan, 26 2010
Cyber Warfare Is Here - What Does That Mean For You?
Jan, 25 2010
Web Remote Workplace Doesn't Work with Internet Explorer - IE 8
Dec, 09 2009
Funny Windows 7 and Chrome Interaction
Nov, 24 2009
IE6 and IE7 vulnerable to latest flaw; IE8 immune
Jul, 23 2009
Oct, 23 2009
New Microsoft Vulnerability Blacklisted by Firefox
Oct, 19 2009
New Vulnerabilities That Concern YOU!
Aug, 01 2009
Adobe Product Fixes Available Now
Jul, 27 2009
Critical Exploit Found in Adobe Products
Jul, 08 2009
Cyber Security And Your Family
Backup Solutions
The TTIG managed backup solution is a safety net on steroids, providing daily motoring and confirmation of the integrity and safety of all data under management. Step into controlled environment of TTIG Disaster Recovery and Data Redundancy Planning.
+ Learn MoreSecurity Solutions
In today's world of data vulnerability, we provide your organization with the best security practices, continuous risk assessments and even managed security monitoring when necessary. Our approach is comprehensive, our solutions increase security. Control Your Data!
+ Read MoreWe centralize our IT Management Process to ensure complete situational awareness through continuous client communication, network monitoring, alerting, and preventative network maintenance. Managed services allow for reduction of downtime through a highly proactive
+ Read More