When IHS looked at those who had been surveyed, they found that ICT communication downtime could be expensive. Companies had to pay anywhere from $1 million per year to $60 million when they were a large enterprise. When researchers looked at the total cost to North American businesses, they found that ICT outages cost an average of $700 billion every year.
Looking at the statistics, IHS found that the biggest contributing factor to downtime was network interruptions. Matthias Machowinski said that the biggest source of downtime came from equipment failures, and they were measured in hours. According to Machowinski, these equipment problems contributed to around 40 percent of the reported downtime. The best method of reducing this downtime relates to ongoing network monitoring so that you can handle issues before they arise.