Managed IT Services and Unlimited Usage

The benefits of professionally Managed IT Services cannot be overstated. Our clients rely on the stability, predictability, security, and redundancy of their IT network. To that end, we empower clients with proactively managed networks, as their managed services provider. These network infrastructure management solutions allow clients to have the assurance that major disasters are averted, and small inefficiencies that cost a lot of money due to frequency of occurrence and timing are caught beforehand and controlled. At a summary level, our Managed Services Platform offers:

Features

  • Site Assessment and Inventory
  • Proactive Service
  • Management and Status Reporting
  • Best Practices Process
  • Automation of Tasks and Reliability of Execution

Benefits

  • Reliability of IT Systems
  • Security of Operational Process and Data
  • Consistency of Network Nodes 
  • Productivity
  • Cost Management and Control
  • Performance
  • Managed Expansion and Growth

Finally, we offer our Managed Services Platform to clients under our Unlimited Usage Plan, allowing them to benefit from stable payment plans:

  • Capped and Predictable Bills to Budget For
  • No Limit on Number of Hours Used or Requests
  • Incentivize Us (Your IT Vendor) to Be Efficient and Proactive
  • The following tables show the details of our Unlimited Usage Plan.

Unlimited Usage Plan:

Term Name Term(see it below) Comments
Monthly Workstation Rate Call for Pricing Pricing is based on volume and complexity of network
Monthly Server Rate Call for Pricing Pricing is based on volume and complexity of network
Manage Network Devices Monthly Rate Call for Pricing Pricing is based on volume and complexity of network
Project / Planning Consulting Labor Charged per hour for non-covered charges Only for major projects,otherwise everything is included
Commitment Term Month to Month No long term commitment
Service Level Agreement 20 minutes or less(7:00 AM to 7:30 PM),30 minutes or less (7:30 PM to 7:00 AM) 24 x 7 Support 20 minutes or less(7:00 AM to 7:30 PM),30 minutes or less (7:30 PM to 7:00 AM) 24 x 7 Support
Ticket Management   Access to ticketing system for ticket submission,oversight,and reporting
Managed Services    Proactive Service Delivery
Requirements Minimum of 10 Workstation and/or at least 1 Server Billing Term:Due by the first day of the month of service
 
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