Business IT Support

It is one thing to claim that a regional IT Consulting company is good at what it does or that “hundreds of satisfied clients can attest to its success.” It is another to backup those claims with real methodology that is consistently successful, replicable, and transparent, even in a large market such as Los Angeles where there are so many IT Consulting companies. Then the question arises, how does a prospective client determine IT Consulting firms that have raised themselves above the amature line from those that have not. One possible answer to this questions can be separated into its components. Companies in need of outside IT support need a very high degree of qualified IT staff availability, consistently high quality of troubleshooting, and the highest degree of IT network design and proactive planning. Scenario We can use an example to demonstrate how this would work. Let’s say a company…

Health care facilities have a history of a mismatch of resources devoted to computer network support and their objective IT support needs, especially when HIPAA and HITECH compliance are taken into account. This approach by mostly small operators of nursing homes has led to a trend of fines and closings of facilities due to poor data security and lack of data security compliance.   Nursing and Health Care Facility’s IT Needs A typical nursing home has at least a dozen computers and sometimes several dozen with at least one or two servers providing clinical software package hosting. Additional hosting is provided to email applications, time-clock programs, and other applications. Additional servers could be utilized for Remote Desktop Protocol (RDP) and other uses. The environment usually includes a domain setup and multi-site links between several facilities and the home office. Each facilities could have its own specific configurations in all of…

 The challenge of selecting an IT Consulting company in Los Angeles is composed of multiple layers that must be understood prior to making a decision. It would appear at first glance that this formula would be the same in any region, however, practice proves otherwise. General IT Support Firm Selection Criteria Most small businesses looking for an IT provider make a series of mistakes that often lead them toward a path that endangers their infrastructure, data security, and operational abilities (up-time). A wrong approach almost always leads small businesses to have to look for new IT support providers again. Step 1 - Criteria It is of paramount importance to have a predefined selection criteria with pertinent questions prior to the commencement of the interviewing process. Unfortunately, that is not the practice that is used by a predominance of small businesses looking for an IT Company. Case Study: As an example,…

Up until the release of the vSphere 5, WMware provided a platform for data centers and IT services providers a great virtualization tool in order to extract the best of redundancy, fail-over, and process functionality. The decision, however, on data storage was still up in the air as far how to best setup, locate, and backup, data storage and it’s redundancy features. For businesses that have their computer network support outsourced, this is offers a greater level of control via that provider. WMware Reformulates the Data Storage Decision It appears that IT Consulting providers everywhere will be rethinking their approach to data storage designs with the addition of a slew of new features in the vSphere 5. Now it is possible to share storage seamlessly across different servers as if it was a single drive. This means that the traditional Storage Array will be meeting the end of it’s life…