Should you Choose an IT Consulting Company Based on Price Alone?

While it may be tempting to go with the lowest bidder when it comes to choosing an IT consulting company, this choice is definitely not a wise one. Initially, the lower cost provider may seem like a good deal; however, in most situations working with a cheaper IT consulting company can end up costing your company more in the long run.  

Why?  Well, the IT service company will usually install less reliable software and hardware, and in turn, your business will not be as productive as it can be.  In addition, as these cheaper IT solutions will – in most cases – need to be replaced sooner than later, it makes complete sense to utilise quality hardware and software during the initial installation.
Further, as these companies will be less likely to document any implemented IT solutions, this situation can result in confusion when maintenance or further additions are needed. As such, when you are choosing the right IT services company; you should keep the following factors in mind:

Years of Business Experience

Without a doubt, it makes complete sense to choose to work with an IT consulting company that has several years of experience.  After all, when it comes to your company’s IT infrastructure – is it really worth the gamble to work with a novice to save a few dollars?  Remember when it comes to your business IT infrastructure, there is a great deal at stake.

Number of Satisfied Customers

Of course, besides looking at the history of an IT services provider, it is also important to ascertain whether their customers were satisfied ones.  One way to determine customer satisfaction is to read reviews or testimonials regarding the IT consulting company in question.  Of course, another great way to determine the quality of service of a particular IT provider is to ask the company for direct references.  

Some great questions to ask these references include:

What job did the IT consultant specifically perform for the company?
Did the IT consultant finish the work on time and within the stated budget terms?
Were the IT consultant’s recommendations helpful?
Was the company satisfied with the work?
Did the IT consultant honor all the terms of the contract?

IT Consulting Company’s Knowledge

In addition to the aforementioned factors, it is also important that you work with a progressive company that places an emphasis on learning new technologies.  After all, don’t you want your company to be utilising the latest and most efficient technology possible?  While you can work with companies that place a lower emphasis on learning and technology, do not be surprised if your system may be outdated sooner – rather than later.

Type of Warranty

While price is definitely an important factor when it comes to choosing the right IT company for you, it is also vital that the IT services company offer a comprehensive warranty or service contract.  After all, what will you do if your IT system goes down only weeks or months after the initial installation?  Your company will lose a substantial amount of money during this down-time.  Consequently, your business should work with a company that will offer speedy and quality service if anything were to go wrong with your company’s computer system.
To conclude, while your business may initially want to work with the lowest priced IT Company, it is essential that you look at exactly what you are getting for that price.  In most cases, it definitely is not worth the future hassles to accept that type of offer.  Above all else, please remember that if you choose an IT consultant carefully, you will end up with the type of results your business needs – for both now and in the future.
Interested in working with a dedicated IT services & management company?  Make sure to have the right selection criteria before inviting potential candidates over.